You scored as a
Copycat brand.

(001)

Can we call you crystal? Because your offerings are crystal clear! Your clarity score suggests your audience gets you. Clarity is often found in mature, well-defined markets or categories. These brands are easy for customers to understand, consider, and engage with.

Keep it up! And don’t forget:

• Keep a pulse on audience shifts–new audiences might need more from your brand to understand your offerings.
• Check-in when you add new products or services. Sometimes adding more can create more confusion for your customers.

(002)

Do you feel like you are simply blending in? Your distinction score suggests your brand may be expressing considerable sameness in your industry or category. Low-distinction brands are often forgettable, usually due to playing it safe by looking and sounding a lot like others in their space.

Action Items:

• Revisit your brand’s position in the market–is your competitive advantage distinct? Or does it sound like what most offer in the space?
• Look at your competition’s brands against your own–what repeated trends do you see that create a sea of sameness? How can you break through the noise? For example–if everyone is a blue, serious-sounding brand, you shouldn’t be.

(003)

Your brand is struggling with consistency, right? Your control score suggests an inconsistent and fragmented approach to brand communications. For example, you may be inconsistent with your use of color, type, photography, brand voice, product claims, message, etc. Low-control brands often inadvertently make skeptics of their prospects during the buying process, because their unpredictability creates a subconscious lack of trust.

Action Items:

• Take a look at your brand toolkit–do you have what your marketing teams need to create consistent communications? They could be limited by an outdated or shallow brand system.
• Consider how you manage your brand. Do you have a role that can act as brand quality control?
• Do you have easily accessible templates for non-designers to use? Most people want to be brand-compliant, if you equip them they will use it.

(004)

You’re on the right path, but you might be leaving some opportunity on the table. Your attraction score suggests the brand is connecting with some audiences, but perhaps is less appealing to new or growing audiences. This could be due to an outdated message and look, or simply one that isn’t speaking to the full value you provide. These types of brands are often legacy organizations that have long relied on relationships and word-of-mouth for new businesses, or industries that have experienced a shift in audiences' mindsets.

Action Items:

• Do audience research to understand better what your audience wants or needs. Then retool your brand accordingly.
• Revisit your brand’s value proposition–is your message relevant and aligned?
• Audit your brand touchpoints and materials. Does it speak to only one of our audiences? Who might feel left out of the conversation?

(005)

Your devotion score suggests your brand provides a valuable experience that keeps audiences engaged and coming back most of the time–but not consistently enough to stay ahead. These brands struggle to express long-term value in the minds of customers as they grow.

Action Items:

• List your customer’s needs and expectations. How can you realign your offering and/or promise to deliver what they expect?
• Review your brand’s messaging. How can you operationalize these claims in order to consistently deliver on them?

(006)

Your alignment score suggests your leadership has successfully defined and socialized a compelling brand strategy. They’ve made it clear how each area of the organization is expected to deliver on the brand, and with buy-in from higher-ups, those teams are held accountable through related performance indicators. High-alignment brands respect and understand the power of brand in today’s marketplace, and thereby benefit from an emotional connection to the brand internally that impacts culture.

Keep it up! And don’t forget:

• Check your recruitment and onboarding touch points–do they accurately reflect your brand vision and organization’s culture?
• Keep internal alignment top of mind when considering any future brand changes.