You scored as a
Rising to Radically Relevant brand.

(001)

Do you feel like your sales and marketing materials require long-winded explanations to unpack what you do? Your clarity score suggests customers may have a limited understanding of your offerings or even be confused about your category altogether. Confusion is often found in emerging markets, scaling and growing brands, or merger & acquisition scenarios. This happens most often when you have complicated relationships between your sub-brands or products. (Spoiler: Not everything deserves a logo).

Action Items:

• Look at your noun–how do you describe your business or category? Don’t sacrifice clarity on the altar of distinction. Is there an opportunity to add more clarity through how you describe the organization?
• Review your brand’s visuals and messaging. Are you using terms and vocabulary that your audience understands?
• Sketch out your current brand architecture. Are the relationships between your sub-brands or products creating more confusion than clarity? Hint: Don’t brand your org chart.

(002)

You’re doing ok here, but opportunity awaits. This distinction score suggests your brand may be expressing a differentiated offering, look and feel, or message, but not enough to confidently stay ahead of competitors or market trends in your category. Truly standing out in your competitive set can give you numerous advantages.

Action Items:

• Revisit your brand’s position in the market. Does your position support the needs and challenges of your audience today? Is it future-proofed enough to keep you ahead of your competitors?
• Consider developing a brand system that is so distinct that competitors won’t be able to easily duplicate you. For example–if most in our space use cheesy stock imagery, maybe you should invest in a custom photoshoot or hire an illustrator to create a new style that is more ownable.

(003)

You run a tight brand ship–just how we (and your customers) like it! Your control score suggests your brand has consistent visual treatments (color, layout, type, imagery, etc.) and/or a consistent brand voice and message across multiple touchpoints. High-control brands are easily recognizable by their audiences and they provide a familiar experience, which builds trust and credibility.

Keep it up! And don’t forget:

• Find the right moments to be unexpected–well controlled brands can sometimes get stale without unexpected moments in copy or visuals.
• Consider creating a brand school to continue to train and educate employees and partners on how to maintain your brand’s consistency. Remember, if you are getting tired of it, your audience is probably just now getting familiar with it.

(004)

The people are picking up what you’re putting down. Your attraction score suggests your brand is making a compelling first impression with your audience. High-attraction brands tend to see high growth in their marketing and sales metrics, as indicated by conversions, leads, opportunities, and/or increasing social and digital traffic.

Keep it up! And don’t forget:

• Keep an eye on your competitors–you might stand out today but others can catch up.
• Pay attention to your brand’s distinction–you might naturally attract most from your reputation, but you could be missing opportunities with those who don’t know you yet without a clearly distinct brand.

(005)

Well done, your devotion score is well-earned! Your devotion score suggests your brand provides a valuable experience that keeps audiences engaged and coming back. High-devotion brands consistently deliver on their customers’ expectations, having successfully operationalized their brand positioning throughout the organization. As a result of devotion, these beloved brands often enjoy the privilege of premium pricing.

Keep it up! And don’t forget:

• Keep a pulse on audience shifts–new audiences might have different expectations that could put your overall brand devotion at risk.
• Keep customer devotion top of mind when considering the impacts of any brand refresh.

(006)

Your alignment score suggests your leadership has successfully defined and socialized a compelling brand strategy. They’ve made it clear how each area of the organization is expected to deliver on the brand, and with buy-in from higher-ups, those teams are held accountable through related performance indicators. High-alignment brands respect and understand the power of brand in today’s marketplace, and thereby benefit from an emotional connection to the brand internally that impacts culture.

Keep it up! And don’t forget:

• Check your recruitment and onboarding touch points–do they accurately reflect your brand vision and organization’s culture?
• Keep internal alignment top of mind when considering any future brand changes.