The Cost of Focus
• You lose hours sweating over how to serve each customer differently.
• Your meetings run faster because everyone is on the same page about what you're doing.
• The guessing game of which customer you're talking about goes away.
• Sales and Marketing are streamlined into one consistent message versus many different ones.
• The internal rally cry for your staff is no longer long and impossible to remember.
• Finding employees to fit the culture is easier because it naturally attracts those great people that were once hard to recruit.
Or then again, you could stay unfocused.
Posted by Craig Johnson on August 11, 2010
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