Client Leadership vs Portfolio Dictatorship
There's two different ways a project can be viewed.
1. Portfolio Dictatorship - this process will go something like this…
• "This is a cool client, I can't wait to put this in my portfolio."
• "I have the greatest idea for this client, I can't wait to tell all my advertising and design friends. Maybe I'll win an award for this."
• "Why doesn't this client get it? They're obviously not as smart as me."
• "I guess I'll just do what they say because I'm so tired of this and wanna get it over with."
• "Why are all clients so dumb?"
2. Client Leadership - here's how the process could go…
• "I'm honored that this client has entrusted this very important aspect of their business to me."
• "I have some ideas for this client that I believe can help them grow their business."
• "They didn't understand what I presented, so let me figure out how I can make a better case for this idea so they can catch the vision. After all, this business is their baby so of course they're gonna be very protective of it."
• "This idea probably won't win an award, but it sure is going to help this company accomplish their goals."
• "At the end of the day, it's the client that has to live with this idea, not me. It's more important that they feel ownership of it than just accept what I have to say without getting it."
Posted by Craig Johnson on August 19, 2010

Alana Dy
Alvin Diec
Becky O'Mara
Blake Howard
Dustin Britt
Jason Orme
John Bowles
Staci Janik
2 Comments
"Great post. I work with so many designers and they really run the gamut. One big issue that seems to cross both of these scenarios is that designers frequently get themselves into a scenario where they are selling $5,000 sites for $1,000 because they want to force a high end solution on a client who doesn't want it or can't pay for it. So, there is indeed a fine line between these two project types and finding the balance is difficult."
- Nick Villaume
"Having worked with Matchstic, I can attest that they live the Client Leadership model."
- Mike landman