Client Leadership vs Portfolio Dictatorship

Posted by Craig Johnson on August 19, 2010 Share

In the world of design, sometimes remembering who the design is for can get blurry in the process.

There's two different ways a project can be viewed.

1. Portfolio Dictatorship - this process will go something like this…

• "This is a cool client, I can't wait to put this in my portfolio."

• "I have the greatest idea for this client, I can't wait to tell all my advertising and design friends.  Maybe I'll win an award for this."

• "Why doesn't this client get it?  They're obviously not as smart as me."

• "I guess I'll just do what they say because I'm so tired of this and wanna get it over with."

• "Why are all clients so dumb?"

2. Client Leadership - here's how the process could go…

• "I'm honored that this client has entrusted this very important aspect of their business to me."

• "I have some ideas for this client that I believe can help them grow their business."

• "They didn't understand what I presented, so let me figure out how I can make a better case for this idea so they can catch the vision. After all, this business is their baby so of course they're gonna be very protective of it."

• "This idea probably won't win an award, but it sure is going to help this company accomplish their goals."

• "At the end of the day, it's the client that has to live with this idea, not me.  It's more important that they feel ownership of it than just accept what I have to say without getting it."


Back to Blog

2 Comments

"Great post. I work with so many designers and they really run the gamut. One big issue that seems to cross both of these scenarios is that designers frequently get themselves into a scenario where they are selling $5,000 sites for $1,000 because they want to force a high end solution on a client who doesn't want it or can't pay for it. So, there is indeed a fine line between these two project types and finding the balance is difficult."

- Nick Villaume

"Having worked with Matchstic, I can attest that they live the Client Leadership model."

- Mike landman

Leave A Comment